True Glow Aesthetics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

Book appointments through our online booking system
Fill out contact forms
Subscribe to our newsletter
Communicate with us via email or phone

This information may include your name, email address, phone number, date of birth, medical history, treatment preferences, and payment information.

How We Use Your Information

We use the information we collect to:

Provide and manage our aesthetic services
Process your appointments and payments
Communicate with you about your treatments
Send you appointment reminders and follow-up care instructions
Improve our website and services
Comply with legal and regulatory requirements

Medical Information Privacy

As a medical aesthetics provider, we handle sensitive health information. All medical records are stored securely and accessed only by authorized clinical staff. We maintain strict confidentiality in accordance with New Zealand privacy laws and medical ethics standards.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

Under New Zealand privacy law, you have the right to:

Access your personal information
Request corrections to your information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

True Glow Aesthetics
Email: hello@trueglow.co.nz
Phone: +64 21 198 8512
Address: 348 Ponsonby Road, Ponsonby, Auckland 1011